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  7. How Do I?

  1. Home

  2. Government

    1. Agendas & Minutes
    2. Boards & Commissions
      1. Animal Shelter Advisory Committee
      2. Board of Ethics
      3. Community Development Corporation
      4. Parks & Recreation Advisory Board
      5. Planning & Zoning Commission
      6. Zoning Board of Adjustments
    3. City Charter
    4. City Council
    5. Elections
      1. City Council Candidate Information
      2. Early Voting by Mail
      3. Election Sign Rules and Regulations
      4. Register to Vote
    6. City Holidays
    7. City Manager's Office
      1. City Manager's Report
      2. Legislative Program
      3. Mission & Values
    8. Code of Ordinances
    9. Register to Vote
    10. Staff Directory
    11. State, Federal & Local Resources
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  3. Business

    1. Bid Opportunities
    2. Building Inspections
      1. Do I need a permit for that?
      2. Information Requirements for Permits
      3. Permit Application Forms
      4. Permit Duration
      5. Scheduling an Inspection
    3. City Charter
    4. Code of Ordinances
    5. Demographics
    6. Economic Development
      1. Community Information
      2. Demographics
      3. New Business Information
    7. Highland Village Business Association
    8. New Business Info
    9. Transportation
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  4. Community

    1. 2018 Bond Projects
      1. 2018 Bond - Street Improvement Projects
      2. 2018 Bond - Parks Projects
    2. Coronavirus Information
      1. Business Resources
      2. Community Resources
      3. COVID-19 FAQ
      4. Facility and Event Updates
      5. Online Services
      6. Highland Village Business Directory
    3. City Maps
    4. Demographics
    5. Employment
    6. Events
    7. Highland Village Art Festival
    8. Highland Village Television
    9. History of Highland Village
    10. New Resident Information
    11. News
    12. Online Services
    13. Parks & Facilities
    14. Schools
    15. Sponsorship Opportunities
    16. Veterans Monument
    17. Volunteer Opportunities
      1. Boards & Commissions
      2. City Council
      3. Parks and Recreation Volunteer
      4. Police Auxiliary
    18. Voting Information
      1. City Council Candidate Information
      2. Early Voting by Mail
      3. Election Sign Rules and Regulations
      4. Register to Vote
    19. Weather
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  5. Quick Links

    1. 2018 Bond Projects
    2. Agenda & Minutes
    3. City Manager's Report
    4. Election Information
      1. City Council Candidate Information
      2. Early Voting by Mail
      3. Election Sign Rules and Regulations
      4. Register to Vote
    5. Garbage Collection & Recycling
      1. Collection Schedule
      2. Household Hazardous Waste
      3. Trash & Recycling
      4. Special Trash Pick-Up
      5. Yard Waste
      6. Battery Collection Program
    6. Stay Notified
    7. Monitor Your Water Usage
    8. New Resident Information
    9. Online Bill Pay
    10. Public Notices & Bids
      1. Public Hearings
    11. Public Storage Frequently Asked Questions
    12. Senior All-Stars
    13. Water Conservation
    14. West Nile Virus
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  6. Departments

    1. Animal Care Services
      1. Adopt a Shelter Pet
      2. Animal Ordinances
        1. Animal Bite Reporting
        2. Barking Dogs
          1. Barking Dog - Lives Next Door
          2. Barking Dog - Owner
          3. Barking Dog - Process for Ordinance Violation
        3. Dangerous Dogs
        4. Leash Law
        5. Restrictions
      3. Facebook - HV Animal Shelter
      4. Monthly Report
      5. Pet Registration
      6. Report a Lost Pet
      7. Safety and Awareness
        1. West Nile Virus FAQs
      8. Shelter Advisory Committee
      9. Urban Wildlife
      10. YouTube - Animal Care
    2. Building Inspections
      1. Do I need a permit for that?
      2. Information Requirements for Permits
      3. Permit Application Forms
      4. Permit Duration
      5. Scheduling an Inspection
    3. City Manager
      1. City Manager's Report
      2. Mission and Values
      3. Legislative Program
    4. City Secretary
      1. Agendas & Minutes
      2. City Charter
      3. City Ordinances
      4. Elections
        1. City Council Candidate Information
          1. Forms for Candidates
            1. Forms Needed for Filing for Office
            2. Campaign Forms for After Filing for Office
        2. Early Voting by Mail
        3. Election Sign Rules and Regulations
        4. Register to Vote
      5. Naming / Renaming of City Facilities
      6. Public Information / Records
      7. Public Notices
        1. Public Hearings
      8. Register to Vote
      9. Volunteer Opportunities
        1. Boards & Commissions
        2. City Council
          1. Filing for Office
        3. Parks and Recreation Volunteer
        4. Police Auxiliary
    5. Code Enforcement
      1. Construction Sites
      2. Food Establishment Health Inspections
      3. High Grass / Lawn Maintenance
      4. Property Maintenance
      5. Report A Concern
    6. Communication
      1. HVTV
      2. Press Releases
      3. Social Media
      4. The Villager Newsletter
      5. Utility Bill Insert
    7. Community Services
      1. Base Zoning Classifications
      2. Development Fee Schedule
      3. Planning & Zoning
        1. Water & Sewer Impact Fees
          1. Impact Fee Schedule
      4. Planning & Zoning Commission
      5. Zoning Board of Adjustments
    8. Economic Development
      1. Community Information
      2. Demographics
      3. New Business Information
    9. Finance
      1. Accounts Payable
      2. Budget
      3. Financial Reports
      4. Property Taxes
      5. Taxes
      6. Unclaimed Property
      7. Your Tax Dollars at Work
    10. Fire Department
      1. Community Services
        1. Blood Pressure Checks
        2. Community Education
        3. CPR Classes
        4. Educational Links
        5. Public Education
        6. Station Tours and Public Appearances
        7. Vial of Life Program
      2. Emergency Management
        1. Outdoor Warning Sirens
        2. Protecting You & Your Home
        3. Siren Testing
      3. Fire Prevention Division
        1. Business Fire Prevention
        2. Residential Fire Prevention
          1. Carbon Monoxide Detector
          2. Fire Escape Planning
          3. Home Inspections
          4. Smoke Detectors
      4. Operations
        1. Administration
        2. Fire Department Incident Stats
        3. Incident Report Request
        4. Recruitment
          1. Benefits
          2. Compensation
      5. Frequently Asked Questions
    11. GIS
      1. City Maps
      2. Floodplain Administration
        1. Contest Special Flood Hazard Area Designation
        2. Flood Insurance Information
        3. Flood Safety Tips
        4. Floodplain Map / Insurance Rate Map Index
        5. Help Reduce Our Drainage Problems
        6. Protect Your Home From Flooding
    12. Human Resources
      1. City Mission & Values
      2. Benefits Overview
      3. Employment Opportunities
    13. Municipal Court
      1. Court Dockets
      2. Jury Information
      3. Juveniles/Minors
      4. Pay Citations Online
      5. Teen Court
      6. Ticket Options
        1. Deferred Disposition
        2. Dismissal Information
        3. Driving Safety Course
          1. Completing Course/Submitting Paperwork
        4. Paying the Fine
      7. Trial Process
        1. Guilty Verdicts
        2. Pleas
    14. Parks & Recreation
      1. Parks
        1. 2018 Bond - Parks Projects
        2. About Us
        3. Athletic Field Conditions
        4. Boat Ramps
        5. Doubletree Ranch Park
          1. Pavilion and Barn Rental
          2. Splash Pad at Doubletree Ranch Park
          3. Soccer Complex
          4. Virtual Tour
        6. K-9 Kastle
        7. Parks
        8. Parks & Recreation Open Space Master Plan
        9. Parks Photo Gallery
        10. Pilot Knoll Park Campground
        11. Support Your Parks Program
        12. Kids Kastle
      2. Trails
        1. City Trails
        2. Comprehensive Trail System Master Plan
      3. Facilities
        1. Code of Ordinances
        2. DuVall Center Rental
        3. Field Rental & Reservations
        4. Forms
        5. Pavilion Rentals
      4. Special Events
        1. Concert in the Park(ing lot)
        2. Tri-Town Amazing Race
      5. Athletics & Programs
        1. Athletic Programs
          1. Greater Lewisville Area Soccer Association
          2. Highland Village Baseball Association
          3. Kickball
          4. Neighborhood Sports
          5. Tennis Class Status/Cancellations
          6. Adult Kickball
        2. Community Education Classes
          1. American Red Cross & Babysitting
          2. Children's Cooking Class
        3. Fitness Classes
          1. Fit4Mom
          2. Camp Gladiator
          3. Yoga
            1. Private Yoga Classes
          4. Tai Chi Gung
        4. Geocaching
      6. Volunteer
      7. Senior All-Stars
    15. Police Department
      1. Career Opportunities
        1. Apply Here for Open Positions
        2. Department Overview
        3. Hiring Process
        4. Career Interest Card
        5. Minimum Qualifications
        6. Pay and Benefits
      2. About Us
        1. Divisions and Units
          1. Admin / Records
          2. Animal Services
            1. Adopt a Shelter Pet
            2. Animal Ordinances
            3. Facebook - HV Animal Shelter
            4. Monthly Report
            5. Pet Registration
            6. Report a Lost Pet
            7. Safety and Awareness
            8. Shelter Advisory Committee
            9. Urban Wildlife
            10. YouTube - Animal Care
          3. Communications
            1. 911 Tips and Guidelines
          4. Criminal Investigations
          5. Field Operations Division
            1. Patrol
          6. Public Safety Support
          7. Support Services Division
            1. Animal Care
              1. Adopt a Shelter Pet
              2. Animal Ordinances
              3. Facebook - HV Animal Shelter
              4. Monthly Report
              5. Pet Registration
              6. Report a Lost Pet
              7. Safety and Awareness
              8. Shelter Advisory Committee
              9. Urban Wildlife
              10. YouTube - Animal Care
            2. Civilian Auxiliary
            3. Community Services
        2. Staff Directory
        3. Mission and Motto
        4. Policing Model and Philosophies
        5. Previous Police Chiefs
        6. Maps and Directions
      3. Areas of Responsibility
        1. AOR 1
        2. AOR 2
        3. AOR 3
        4. AOR 4
        5. AOR 5
        6. AOR 6
        7. AOR 7
        8. AOR 8
        9. AOR 9
        10. AOR 10
        11. AOR 11
        12. AOR 12
        13. AOR 13
        14. AOR 14
        15. AOR 15
        16. AOR 16
      4. Awards and Recognition
        1. Community Policing Awards
        2. Excellence Awards
        3. Recognized Agency
      5. Business Services
        1. Construction Crime Watch
        2. Emergency Contacts
        3. Financial Crime Self-Reporting
        4. Hot Check Procedures
        5. Lock, Take and Hide
        6. No Hats, No Hoods, No Sunglasses
        7. Operation Shield
        8. Private Security Partnerships
        9. Security Surveys
        10. SkyWatch
        11. Thumbprint Signature Program
        12. Video Surveillance
      6. Civilian Auxiliary Volunteers
        1. Police Chaplain Program
        2. Student Interns
      7. Community Programs
        1. Bike Registration
        2. Block Parties
        3. Citizen Ride Along
        4. Coffee With a Cop
        5. Crime Awareness Notices
        6. TXFallenPD Tribute Event
          1. Fallen Officers
          2. TXFallenPD Memorial Shirt
        7. Fingerprinting
        8. Free Gun Locks
        9. Lock Box Program
        10. Lost Bicycles
        11. Neighborhood Video Partner
        12. Online Exchange Zone
        13. Prescription Drug Disposal
        14. Property Engraving
        15. Property Inventory
        16. Security Surveys
      8. Crime Map and Data
      9. Feedback
        1. Compliments
        2. Constructive Criticism
        3. Formal Complaint Process
        4. Racial Profiling
        5. Service Satisfaction Survey
      10. Online Reporting
      11. Public Safety & Health
        1. Active Shooter Response
        2. Cells on Trails
        3. Domestic Violence
        4. Ebola Virus
        5. Emergency Care Attendant (ECA) Program
        6. Identity Theft
        7. Medical, Special Needs, Hospice
        8. Open Garage Doors
        9. Parents Who Host
        10. New Resident Letters
        11. Seasonal Safety Tips
          1. Halloween Safety
          2. Holiday Safety
          3. Summer Safety
          4. Winter Safety
        12. Severe Weather
          1. Outdoor Warning Sirens
        13. Stop Thief Placards
        14. Suicide Prevention
        15. Traffic Safety
          1. Back To School Safety
          2. Child Safety Seats
          3. Crosswalks
          4. Distracted Driving
          5. Safety Belts
          6. School Bus Safety
          7. School Zones
          8. Speed
          9. Stop Signs
          10. Traffic Lights
        16. Vehicle Burglary
        17. What to Do When Stopped
      12. Records and Permits
        1. Alarm Permits
        2. Citations
        3. Crash Reports
        4. Golf Cart Permits
        5. Open Records Request
        6. Sex Offenders
        7. Solicitor Permits
        8. Victim Assistance
      13. Social Media
        1. E-Watch (HV Alerts)
        2. Facebook
        3. Twitter
        4. YouTube
      14. Submit a Crime Tip
        1. Crime Tip Line
        2. Online Crime Tips
        3. Text-A-Tip
        4. Denton County CrimeStoppers
      15. Vacation Watch
      16. Youth Programs
        1. Bicycle Rodeos
        2. Bullying
        3. Kid Print
        4. LETS
        5. Lunch At School
        6. McGruff
        7. Pat the Puppet
        8. Police Involving Parents (PIP)
        9. Scooter Training
        10. Test My Teen
        11. Youth Curfew
    16. Public Works
      1. Applications, Permits, and Manuals
        1. Culvert/Approach Permit Application
        2. Drainage Criteria Manual
        3. Excavation Permit Application
        4. Groundwater Well Permit
        5. Highland Village General Standards Details
        6. Lane Closure Detour Permit Application
        7. Monument GPS Geodetic Control Survey
        8. Network Node Design Manual
        9. TCSS Manual
        10. Utility Registration Application
      2. Capital Improvement Projects
      3. Drainage Utility
        1. Municipal Drainage Utility System (MDUS)
        2. Stormwater Fee
        3. West Nile virus
      4. Garbage & Recycling
        1. Collection Schedule
        2. Household Hazardous Waste
        3. Trash & Recycling
        4. Special Trash Pick-Up
        5. Yard Waste
        6. Battery Collection Program
      5. Street Maintenance
        1. 2018 Bond - Street Improvement Projects
        2. Street Lights
        3. Street Maintenance / Road Repair
        4. Street Sign Replacement
    17. Utility Billing
      1. 2017 Rate Increase
      2. Drainage Fee
      3. Bank Drafting
      4. Disconnect Water Service
      5. Garbage Fee
        1. Collection Day Schedule
      6. Monitor Your Water Usage
      7. Online Bill Pay
      8. Sewer Rates
      9. Water Rates
    18. Utility Operations
      1. Impact Fee
        1. Impact Fee Schedule
      2. Sewer Services
        1. Homeowner Sewer Maintenance
          1. Prevent Sewer Overflow
          2. What to Put Down the Drain
        2. Sewer Line Maintenance
      3. Water Services
        1. Annual Confidence Report
        2. How We Use Water
        3. Water Conservation
          1. Drought Regulations / Water Restrictions
        4. Water Meter / Tap Fees
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  7. How Do I?

    1. Apply for a Job
    2. Apply for Boards & Commissions
    3. Complete a Vacation Watch Application
    4. Contact Department Staff
    5. Find Floodplain Information
    6. Get a Copy of an Accident Report
    7. Get Utility Service
    8. Pay a Court Fine
    9. Pay My Utility Bill
    10. Pay Taxes
    11. Read City News
    12. Register My Alarm
    13. Register to Vote
    14. Report a Concern
    15. Report an Animal Complaint
    16. Report a Lost Animal
    17. Report a Missed Garbage or Recycling Pickup
    18. Sign Up for Recreation Programs
    19. Submit a Complaint
    20. Submit an Open Records Request
    21. View City Events
    22. View City Maps
    23. Volunteer
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  8. Feature Links

    1. Agendas & Minutes
    2. Election Information
    3. Employment Opportunities
    4. Garbage and Recycling
    5. Monitor Your Water Usage
    6. New Resident Info
    7. Highland Village Art Festival
    8. Parks & Recreation
    9. Public Notices & Bids
    10. Senior All-Stars
    11. Water Conservation
    12. West Nile Virus
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