How does the City’s Utility Division compare to the industry standard and other cities?

The industry standard is one field operation employee per 10 miles of waterline and one per 10 miles of wastewater.  That standard applied to Highland Village means 20 field operation employees. The Utility Division has 12 field operation employees. In most City Utility operations, there are separate water and wastewater divisions. Not in Highland Village. The utility personnel are required to hold dual licenses and work and maintain both systems.

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1. Does the City of Highland Village Utility Division make a profit?
2. How many employees are in the City’s Utility Division?
3. How does the City’s Utility Division compare to the industry standard and other cities?
4. What are the City’s water resources?
5. How much water does an average residential customer use in a month?
6. What supplies are used to maintain the City’s water and wastewater systems?
7. Who tests our water to make sure the City is in compliance with the Safe Drinking Water Act?
8. Why is watering not allowed between 10:00 a.m. and 6:00 p.m.?