We have received some questions regarding trash, recycling and yard waste pickup in Highland Village. The City currently contracts with Waste Management for this service. With the start of the New Year we thought it a good time to share helpful information regarding yard waste, recycling and trash collection in Highland Village.
Curbside collection is once per week, on your scheduled day Tuesday through Friday, for both trash and recycling. Collection will be performed between the hours of 7:00 a.m. and 7:00 p.m. Trash containers are provided by the resident, must be 32 gallons or less, sturdy, with a handle, and tight fitting lid. Waste Management has provided every home with one 65 gallon blue recycling cart. If you would like an additional cart, please email your request to firstname.lastname@example.org and City crews will deliver a new cart to your curb within three days. An extra $2 per month will be added to your utility bill for each additional cart.
Residents are requested to please place your cart at the curb with the handle facing the curb by 7:00 a.m. on your collection day. A list of allowable recycling items is molded into the lid of the cart to provide a quick reference of allowable recycling items. Please do not place any item in the cart except what is listed. Liquids, food, hazardous waste, and yard waste are not able to be recycled. All items outside the recycling bin will be considered bulk trash and will be disposed of as such. A detailed list of recyclable items can be found in the City’s New Resident handbook.
If your trash or recycling is not picked up by 7:00 p.m., contact Waste Management at 800-772-8653 during regular business hours. After hours, please fill out the Missed Pickup form on the city website by selecting Report a Missed Pickup on the “How Do I” drop down menu.
Yard waste is picked up for the entire city every Monday. This service provides recycling of brush, grass, yard trimmings, and leaves from residential yards. Yard materials must be placed in biodegradable “Kraft” bags or a garbage can. “Kraft” bags are made of decomposable paper material and are about the same size as a 30-gallon trash bag. “Kraft” bags can be purchased at local grocery stores or hardware stores. Please do not use plastic bags for yard waste, as they are not biodegradable. Yard waste collection personnel have been instructed not to pick up plastic bags. Brush and limbs must be bundled in lengths less than 4,’ and the weight must also be less than 40 pounds.
For pick up of bulk items, such as a hot water heater, call Waste Management at 800-772-8653, 24 hours in advance of your regular trash and recycle pick up day. If you have any questions regarding bulk items being picked up, please call the Waste Management Hot Line at 800-772-8653.