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Posted on: March 22, 2016

Denton County Transportation Authority to Launch Two New Services in Highland Village

DCTA Connect Shuttle Logo

On Monday, April 4, the Denton County Transportation Authority (DCTA) will launch two new pilot transit services in the City of Highland Village – Connect Shuttle and Community On-Demand. Both new services will provide more options for people to travel within Highland Village and connect to other DCTA services such as the A-train commuter rail, Lewisville Connect Bus and North Central Texas College (NCTC) campus shuttle. With the addition of the new services, DCTA will discontinue its current Connect RSVP service.

From August 2015 through February 2016, DCTA conducted a Comprehensive Operational Analysis (COA) in Highland Village to identify changes that would maintain the strongest areas of existing service, strengthen the weaker areas and fill existing service gaps. After DCTA completed its service review in Highland Village, the agency worked with Nelson Nygaard – an international firm that develops transportation systems – to produce new transit solutions for Highland Village.

“Providing smart transit solutions for Highland Village is a major priority for DCTA,” said Jim Cline, DCTA President. “We’re excited to launch our new Connect Shuttle and Community On-Demand services that will provide improved mobility solutions for those traveling to and within Highland Village.”

Below is more information about the new Connect Shuttle and Community On-Demand services:

Connect Shuttle
Connect Shuttle is a peak-period shuttle service offered in Highland Village, Monday through Friday, from 5:30 a.m. to 9 a.m. and 3:30 p.m. to 7 p.m. (excluding major holidays). The service is available to any rider with exact cash fare of $1.50 for adults or 75 cents for elderly (age 65 or older), disabled, Medicare cardholders, and students ages five through 18. Valid ID is required for those who qualify for a discounted fare. Valid DCTA Connect and Local System fare, and Regional fare will also be accepted.

The shuttle will provide stops at the following locations:
• Highland Village/Lewisville Lake Station (park and ride location connecting riders to the A-train and NCTC Campus Shuttle)
• Main Street Walmart in Lewisville (connecting riders to Lewisville Connect Bus and NCTC Campus Shuttle services)
• Chinn Chapel Road at FM 407 (connecting riders to the Shops at Highland Village)
• Village Parkway at Marketplace Lane (connecting riders to the Highland Village Walmart and LA Fitness)

Community On-Demand
Community On-Demand provides service for passengers traveling within the designated Community On-Demand Zone, Monday through Friday, from 5:30 a.m. to 7 p.m. (excluding major holidays). Passengers can schedule their trip at least two hours in advance, although DCTA recommends scheduling your trip at least 24 hours in advance to ensure space is available. The service is open to any rider with exact cash fare of $3. Valid DCTA Local System fare, Regional fare and Access fare will also be accepted.

DCTA’s goal is to deliver a service model that works best for Highland Village residents. The agency is encouraging all passengers who utilize the new Connect Shuttle and Community On-Demand services to send feedback to its GORequest app available at www.RideDCTA.net and on the Google Play and Apple store.

For more information about DCTA’s new Connect Shuttle and Community On-Demand services in Highland Village, visit www.DCTAshuttle.net.

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