The EyeOnWater website is intended to help you understand how much water your household uses throughout the day and as a tool, through the notifications, to inform you of a potential leak. Hourly water meter readings are captured four times a day in six hour increments and may take up to 72 hours to be displayed graphically. The graphical representation begins in ten gallon increments. The meter reads used by Utility Billing are not obtained from the graphs shown on the site. Your billing cycle usage amount represented on your bill should equal the usage for the same time period represented on the EyeOnWater site.
The City recently presented a Utility Billing Update which provided information on water usage, the City’s water, meter reading, and billing system, particularly in reference to the August 2015 utility billing period. If you have questions regarding Eye on Water, your utility bill, or how your meter is read you can email us or call us at 972-899-5090.
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